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Superior Service key to success of boutique agencies
This peaked our interest since My Vacation Lady is one that might be considered a boutique agency and we do pride ourselves on superior service. The article went on to explain that a boutique agency might be considered
” a combination of savvy professionals and advanced technology. “
One of the savvy professionals interviewed, David Barbosa, was quoted as saying,
“We like to say that ‘bigger’ isn’t better”
Mr. Barbosa isn’t a travel agent, but rather a real estate broker in New Jersey but he just explained the way My Vacation Lady works in the world of vacations and honeymoons.
My Vacation Lady knows that we can’t compete on size. There are big box agencies that employ hundreds of agents in multiple locations. We can’t compete in size with the online travel agencies- the ones that you can check out lots of travel deals.
Where we stand out is on is service. We offer personalized one on one service. We don’t treat you like a number. We take the time to get to know you before making a vacation or honeymoon recommendation. We don’t have a website plastered over with specials and deals because that’s not the way we prefer to work with our clients.
This is what Scott posted on our Facebook page after he and Kelly returned from their honeymoon to France:
Ok folks, if you are looking to go on vacation or plan a honeymoon, you need to talk to Mindy! Mindy booked our honeymoon to France – Paris, Normandy, and Loire Valley – absolutely THE BEST VACATION WE HAVE EVER BEEN ON!!! Mindy customized our trip to what we wanted, what would work best for us as a couple, and it was perfect. No stress, no worrying. Mindy was awesome to work with and we will be contacting her next time we want to go on vacation!
No bigger isn’t always better when it comes to travel agencies. Superior service is definitely the key to My Vacation Lady’s success. If you feel that superior service is what you deserve, give us a call or send us an email. You can decide if you think “bigger isn’t always better” when it comes to planning your honeymoon or your next vacation.