Recently, My Vacation Lady was doing some research for a client’s honeymoon to the Riviera Maya. They were interested in at an adult only all inclusive resort that had a swim up room. Since adult only all inclusive resorts, especially those in the Riviera Maya are among our areas of expertise, we immediately honed in on 5 or 6 different resorts that might interest them. We looked at our trusted travel supplier’s websites for pricing and availability for the dates that they were looking at in October and found a few that might work within their budget.
This was the room that we thought they would really like. We looked at one of our trusted travel supplier’s website- Sold Out. We went to another trusted travel supplier’s website. Again Not Available. We went to the resort’s website directly– NOT AVAILABLE. Then we went to a big online travel agency. 2 rooms were available.
To a average consumer, you would just say— oh, the resort leaves rooms aside just for this big online travel agency but we wonder if this is not correct and that the online agency is listing rooms that are no longer available.
When talking to another of my Mexico hotel suppliers a couple of months ago, this question was brought up. He brought up some interesting points that I will mention. I can’t swear to the veracity of his answers so don’t count this as the absolute truth but we have seen things like this happen before.
Our trusted travel suppliers, have a “direct connect” to the hotel inventory. This means, if they show 3 rooms are available and I book one of them, if I go back onto their website, it should show 2 are left. My supplier said that not all of the online travel agencies have the correct inventory listed on their websites. They will continue to show the room as available and if the guest shows up, they may be told to call the online agency that they purchased the hotel room through and have that online agency find them another room, perhaps at a different hotel.
So with this in mind, do you want to take a chance with your honeymoon resort and the room that you think you are purchasing? Please keep in mind that the hotel does not have to give you an upgraded room if the one you have reserved is sold out. That part all depends on the contract it has with the travel seller.
Your honeymoon will only happen once and My Vacation Lady doesn’t take risks with your honeymoon resort or room. If you want a stress free honeymoon planning experience, contact us and see why My Vacation Lady is the top rated honeymoon specialist located in New Jersey according to the couples on Wedding Wire.
We look forward to helping you plan your dram honeymoon!